How long will my order take to ship?

All orders generally ship within 1-2 business days of order placement (barring any major holidays, large releases, or pre-orders) and ship via USPS. Once a shipping label is created for your order, you'll receive an additional email confirming your shipment along with a tracking number. 

Please feel free to contact us by clicking the customer support link below if you have any questions regarding the status of your order! 

Please note, due to so many variables out of our control we are not responsible for items lost or stolen during transit.

Do you ship internationally?

We offer international shipping to just about anywhere! Please be aware, though, that international shipments have an estimated transit time of 7-21 days, and often take even longer. Tracking will be provided by the USPS, but once it leaves the border it is then up to your local carrier to provide additional tracking, so details will likely be limited or unreliable during transit.

All international orders are subject to customs and duty fees as determined by the respective country of acceptance, and any additional customs fees are the responsibility of you, the buyer. Customs fees cannot  be determined in advance and are not covered in the price of international shipping.

Please be aware, we are not responsible for any items lost in international transit. We do not offer refunds, returns or exchanges on any international orders. 

How can I make an exchange/return for an order?

email hello@getbetterrecords.com

I still have a question! What can I do? 

email hello@getbetterrecords.com